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Knowledgebase
The knowledgebase provides documentation written by our team. Please select a category or search for answers.
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Billing
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Clients/Customers Accounts
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How to make online payment via Console
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How to apply promo code to invoice
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How to change Services Billing Cycle
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How to change Cloud Servers Billing Cycle
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How to Change/Remove saved credit card
Cloud Server
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cPanel
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Plesk Panel
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Linux
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Windows
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How to install the Plesk free Let's Encrypt SSL Certificate?
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How to get the Server root password
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How to Upgrade Cloud Server
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How do use Cloud Server snapshot
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How do use Cloud Server backup
Setting up email in email client/software (eg:Outlook)
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Microsoft Outlook
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How to create an email account in WebSpace and Office Mail
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How to change email password and quota for WebSpace and Office Mail Plans
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How to change passwords from webmail for WebSpace and Office Mail plans
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How to configure cPanel email account in Gmail?
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How to configure Caldav/Carddav on Android
Domain Name
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How to change the Name servers from Client area
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How To transfer .MY .COM.MY .ORG.MY .NAME.MY .NET.MY to ReadySpace
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How to change all .my Nameservers
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How to Manage/Edit Domain DNS Record
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How to configure Domain Forwarding
Cloud Drive
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How to get Cloud Drive admin login details
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How to Create Non-admin Users
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How to Create Sharing Folder
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How to restore deleted files and folders
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How to find older version of files
CookBook
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WebSpace and Office Mail
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How to set up email signature in cPanel webmail
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How to create a sub-domain on WebSpace
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How to Login to cPanel for WebSpace and Office Mail
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How to import and export webmail contacts
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How to Backup and Restore Emails in Roundcube
Email Issue
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BackScatter Blacklisted
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SSL not working for Email clients like Outlook
SSL Certificate
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Difference between Lets Encrypt and Paid SSL
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How to download my Existing/Active SSL Certificate
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How to order SSL Certificate
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How to apply CSR and setup incomplete SSL Certificate purchase
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How to change SSL Certificate approval email
SpamExperts
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How to bypass Spamexperts for a single email id
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How to access SpamExpert Control Panel
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SpamExperts IPs
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Routing Outgoing Messages To SpamExperts from MDaemon mail server
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How to add Domain in SpamExpert
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How to bypass Spamexperts for a single email id
Virtual Data Center
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How to delete VM in Virtual Data Center
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How to create VM in Virtual Data Center
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Creating a Snapshot of Virtual Machine from the Cloud Console
Server Backup
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How to Configure Backup
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How to restore from Backup
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How to install backup agent in Windows Server
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How to install backup agent in Linux Server
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Edit policies in Backup account
Network
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How to Run a Trace Route on Windows, MAC or Linux
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When is Cloud Server Bandwidth limit reset
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What protocol to use for different type of VPN
DNS Hosting
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Manage DNS record in DNS Hosting
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How to Add Domain in DNS Hosting
Email related
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How to send bulk email without spamming in 5 easy steps:
Weebly
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How to access Weebly
DropMySite
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How to access DropMySite
G Suite
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How to Login to the Gsuite admin from Client Area
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How to upgrade/downgrade G suite users
Kubernetes
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Install Minikube
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